We pay close attention to new techniques, equipment, technology and tactics that make securing your property more effective.
But NOTHING compares to actually being there.
Nothing replaces the need for someone to have detailed first-hand knowledge of every shadow, late working employee car, lighting situation, nearby activity and homeless encampment. And you can’t get that remotely.
Remote monitoring
We’re happy to work with remote monitoring companies. But they’re at best a tertiary assistance and extra set of eyes. They never understand what’s happening, they never use the workflow they sold the client on, they can’t do anything about an issue when it does occur, and they rarely know the difference between that issue and a routine happening despite “always watching”.
90% of the calls we get from them on our properties in Dallas are things that are obviously routine and not noteworthy if you know the property. And most of the time they don’t call for things that clearly warranted attention.
Homeless and troublemakers pay no attention to cameras, don’t listen to warnings given over speakers or flashing lights, and learn very quickly that the people monitoring can’t do anything to them (if they’ve even heard the warnings).
Remote options do not replace Boots on the Ground
We tried to replace ourselves several times over the years with technology, and we ran into the same issues. We didn’t know exactly what we were seeing. You have to be there every night, and then if you saw it you would be able to recognize something out of the ordinary. But only because you have been there every night for years.
Let’s be clear though, it’s not their fault. They try. It’s a good idea, and in a perfect world you’d be able to remotely monitor sites and handle issues. It’s clean and tidy and simple. But in reality unfortunately it just doesn’t work that way. The world is not clean and tidy and simple.
Related Pages:
Learn more about who we are and what we do: